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Water damage Claim guides

What happened?

Pick your situation for what to do now and whether insurance usually covers it.

Leaking pipe under a kitchen sink with water pooled on the cabinet floor

Frozen water pipes covered in ice and icicles in a cold basement

Dirty water backing up from a basement floor drain onto the concrete floor

Sump pump in a basement pit with water near the top

Sump pump failure

Old water heater leaking from a corroded valve, with water pooling on the floor

Water heater leak

Flooded laundry room with standing water in front of the washer and dryer

Washer or dishwasher

Floor broken open to expose a leaking water pipe in the concrete slab

Water dripping from a leaking ceiling into a bucket on a wet wood floor

Black mold spreading along the bottom of a wall above the baseboard after a leak

Mold after a leak

Living room with water spread across the hardwood floor after a flood

Flood or water damage?

Moisture meter pressed into damp drywall showing a wet reading

Water-damaged drywall cut away along the bottom of a wall, with drying fans running in the room

Basement flooding

Dehumidifier and air movers set up to dry a room after water damage

Toilet overflow