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Privacy

How we collect, use and protect information, including call recording and routing.

Last updated: November 2026

What this policy covers

This policy explains what information WaterClaims collects when you use this website or call a number on it, and how that information is used.

Information we collect

  • Information you give us, like your name, phone number, ZIP code or a message, when you fill out a form.
  • Call information, like the number you called from, the time and length of the call, and the general area it came from. Calls may be recorded for quality and billing.
  • Website information, like the pages you visit, your browser and device type, and how you got to our site, collected through cookies and similar tools.

How we use it

  • To connect you with a local water damage company and route your call.
  • To respond to requests you send us.
  • To run, secure and improve the website.
  • To keep records of calls for billing with the companies we work with.

Who we share it with

  • The local company you're connected with, so they can help you.
  • Service providers that help us run the site, route calls or measure traffic, only for those purposes.
  • When required by law, or to protect our rights and the safety of others.

Cookies and analytics

We may use cookies and analytics tools to understand how the site is used. You can block or delete cookies in your browser settings; the site will still work.

Your choices

You can ask us to access, correct or delete information we hold about you, subject to legal limits. Depending on where you live, you may have additional rights under state privacy laws.

How long we keep it

We keep information only as long as we need it for the purposes above or as required by law.

Children

This site is not intended for children under 13, and we don't knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.

See also: How we make money

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