Frozen pipe burst or thawing?
Talk to a local water damage crew now
Call to reach an independent local water damage company that can help stop the water and start drying. No obligation to hire.
Do these now, while you call
- Shut off the main water valve now. A frozen pipe often cracks but doesn't leak until the ice melts. How to find it.
- Turn off power to wet rooms at the breaker, only if you can reach the panel without standing in water.
- Never thaw with an open flame. If the pipe is split, leave it for a plumber.
- Take photos and video of the pipe, the water and your thermostat setting. More on frozen pipes.
What happens when you call
- Your call goes straight to an independent water damage company that serves your area.
- They ask what happened and when they can get there.
- You decide whether to hire them. There's no obligation.
Drying within 24 to 48 hours is what keeps mold from starting, so the sooner drying begins, the smaller the damage.
WaterClaims connects homeowners with independent local water damage companies and may be paid when you call. We are not an insurance company. Availability and response times depend on the company that serves your area.